Zavyra Terms of Service

These Terms govern the electronic provision of the Zavyra platform by ProWEB Agency, Parowa 18, 59-724 Osiecznica, Poland, NIP 612-174-56-24, e-mail: office@zavyra.com.

Zavyra is intended for businesses and persons acting on behalf of businesses. Consumer access requires separate terms where mandatory law applies.

The user must provide accurate data, protect login credentials and ensure that only authorised persons access the account and connected sales channels.

The user is responsible for actions performed through the account and for permissions granted to integrations.

Zavyra may provide product management, marketplace integrations, order import, analytics, content generation, AI recommendations, audits, synchronisation and automation. Available functions and limits depend on the selected plan.

Free: 0 PLN. Starter: 99 PLN monthly or 990 PLN yearly. Growth: 249 PLN monthly or 2490 PLN yearly. Pro: 499 PLN monthly or 4990 PLN yearly. Enterprise pricing is agreed individually.

Prices are net and VAT is added where required. Annual plans are charged in advance for twelve months.

Paid subscriptions are processed by Stripe or another payment operator disclosed before payment. A paid plan renews automatically until cancelled.

The customer may manage payment methods, invoices, plan changes and cancellation through the billing portal. An upgrade may take effect immediately with prorated billing. A downgrade normally takes effect from the next billing period.

Cancellation takes effect at the end of the paid billing period unless the billing portal states otherwise. Fees for a started billing period are non-refundable except where required by law or expressly accepted by ProWEB Agency.

Integrations depend on third-party APIs, permissions, availability and rules. ProWEB Agency is not responsible for API changes, external account restrictions, outages or actions of Shopify, Allegro, Etsy, Amazon, Stripe or other providers.

AI outputs are assistance, not a guarantee of accuracy, legal compliance, ranking or sales results. The user must verify all generated descriptions, recommendations and automated changes before publication.

The user retains rights to submitted data and confirms a lawful basis for processing and importing it. Zavyra may process the data only as required to provide, secure and improve the service and as described in the Privacy Policy and any data processing agreement.

It is prohibited to break security, disrupt the platform, exceed authorised access, introduce malicious code, use the service unlawfully, reverse engineer it or provide account access outside the limits of the selected plan.

ProWEB Agency uses reasonable efforts to maintain availability. Temporary interruptions may occur due to maintenance, security incidents, updates, failures or third-party infrastructure. Enterprise service levels require a separate written agreement.

Zavyra software, interface, branding and documentation belong to ProWEB Agency or its licensors. The customer receives a limited, non-exclusive and non-transferable right to use the service during the subscription.

To the extent permitted in B2B relations, ProWEB Agency is not liable for indirect loss, lost profit, errors in source data, unverified AI output, user configuration or third-party platforms.

Total liability is limited to fees paid for the three months preceding the event causing loss, except for intentional damage and cases where limitation is prohibited by law.

Complaints should be sent to office@zavyra.com with account details, a description of the issue and the requested resolution. Complaints are normally answered within 14 days.

Access may be restricted for non-payment, security threats, unlawful use or a material breach. Where reasonable, the customer will be given an opportunity to explain the issue or export data before permanent deletion.

Material changes will be announced in the platform or by e-mail. A customer who does not accept a material change may cancel before it becomes effective.

Polish law applies. Disputes with business customers are submitted to the court competent for the registered place of ProWEB Agency, unless mandatory law provides otherwise.